OceanConnects - Business All-Star Accreditation
OceanConnects
All-Ireland Business Foundation Dublin Business Person Of The Year 2023
On behalf of the All-Ireland Business Foundation, it is with great pleasure and pride that we extend our warmest congratulations to Helen Rowland, the esteemed founder of OceanConnects, on being named the Business All-Star Dublin Business Person of the Year 2023. This prestigious recognition is a testament to Helen’s exceptional career-long contribution to commerce in the capital, and it is truly well-deserved.
As the owner of OceanConnects, Helen has played a pivotal role in establishing the company as a centre of excellence for call centre services. Under her visionary leadership, OceanConnects has not only achieved remarkable success but has also gained an outstanding reputation in the industry. Helen’s professional profile exemplifies a results-driven, self-motivated, and resourceful managing director.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland-Owner, Ocean Connects
On behalf of the OceanConnects team, I am so proud to accept our third Business All-Star Accreditation and the title of All-Ireland Business Foundation Dublin Business Person Of The Year 2023 from the All-Ireland Business Foundation. I would like to acknowledge the efforts of my team who are as hardworking as they are talented.
It is a huge honour to be surrounded by so many inspiring people and a bigger honour still to serve our fantastic clients. We are delighted to be part of the AIBF TRIBE and very proud to display the AIBF Marque as a powerful symbol of trust and quality.
Fellow - All-Ireland Business Foundation
Our newly admitted Fellows of the AIBF represent what’s great about Irish business. Their drive, positivity and high performance have propelled the Irish economy to new heights, and we’re privileged to be working alongside them as members of The AIBF Register of Irish Business Excellence (TRIBE).
It was thrilling to see all of the Fellows wearing their cap and gown on stage when receiving their Certificate of Fellowship. It reflects the scale of the honour which this represents, and adds to their status as leading lights of Irish entrepreneurship.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland-Owner, Ocean Connects
It is a personal honour to be selected to be a Fellow of the AIBF – an honour I particularly value and I look forward to contributing to the foundation in the months and years ahead.
All-Ireland Business All-Star Call Centre Of The Year 2023
I am delighted to recognise OceanConnects’ outstanding performance during its audit for Business All-Star accreditation. The result of the audit saw the company being accredited with Business All-Star call centre of the year 2023 accreditation.
This accreditation recognises Oceanconnects’ conduct in the areas of trust, commitment, performance & customer centricity. OceanConnects is hereby included in the AIBF register of Irish business excellence.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland-Owner, Ocean Connects
It’s a huge honour to be recognised with our third consecutive Business All-Star Accreditation and the title of All-Ireland Business All-Star Call Centre Of The Year 2023.
We provide our customers with the full range of contact and communication call centre services and this achievement underlines the quality of our service and the hard work and dedication of our teams. I am so proud of each and every one of the Ocean Connects team and I am delighted their efforts have been recognised.
All-Ireland Call Centre Of The Year 2022
OceanConnects has achieved AIBF All-Ireland Call Centre Of The Year 2022. The accreditation is in recognition of the company’s outstanding contribution to the development of standards in the call centre industry.
Furthermore, we wish to recognise OceanConnects conduct in the areas of trust, commitment, performance & customer centricity. Oceanconnects is hereby included in The AIBF Register Of Irish Business Excellence for a third year.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland - Owner, OceanConnects
We are proud to celebrate our recent winning of 3 times ‘All Star Accreditation’ and for the second year running, The Best All-Ireland Centre of the Year 2021/22.
It recognises the hard work and dedication of our Team in providing the Best Service to our Customers. Our efforts are mainly focused on our Customers experience, OceanConnects’s Brand and at the same time, encouraging our Team to reach our Customer’s Goals and their KPI’s time and time again.
It is incredible to see the positive impact on the growth and success of our Customers by using an effective tool of outsourcing.
All-Ireland Call Center 2021
- Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland - Owner, OceanConnects
At OceanConnects we take pride in giving our customers a truly market-leading service. Continuous innovation, a strong work ethic, and a desire to provide value-based customer service, allow us to offer our clients efficient solutions to their problems.
This Accreditation is proof that this approach is key for a successful business, and we’d like to thank everyone involved in our recognition.
About OceanConnects
OceanConnects began operating in 2004 as a 24/7 Contact Centre. We provide high quality outsourced communication solutions to small, medium, or large enterprises in Ireland and Overseas.
Our services are based on 7 methods of contact and communications. Inbound Call Handling, Multi-Lingual Help Desk Support, Lead Generation, Appointment Setting, Telemarketing, Telesales, Social Media Management, Email and Voice Marketing and finally our new Solution to the Market – Bulk Voice Communication. All our services are also available with multi-lingual capabilities.
