OceanConnects - Business All-Star Accreditation
OceanConnects
OceanConnects Named All-Star Call Centre Of The Year 2023
I am delighted to recognise OceanConnects’ outstanding performance during its audit for Business All-Star accreditation. The result of the audit saw the company being accredited with Business All-Star call centre of the year 2023 accreditation.
This accreditation recognises Oceanconnects’ conduct in the areas of trust, commitment, performance & customer centricity. OceanConnects is hereby included in the AIBF register of Irish business excellence.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland-Owner, Ocean Connects
It’s a huge honour to be recognised with our third consecutive Business All-Star Accreditation and the title of All-Ireland Business All-Star Call Centre Of The Year 2023. We provide our customers with the full range of contact and communication call centre services and this achievement underlines the quality of our service and the hard work and dedication of our teams. I am so proud of each and every one of the Ocean Connects team and I am delighted their efforts have been recognised.
All-Ireland Call Centre Of The Year 2022
OceanConnects has achieved AIBF All-Ireland Call Centre Of The Year 2022.
The accreditation is in recognition of the company’s outstanding contribution to the development of standards in the call centre industry.
Furthermore, we wish to recognise OceanConnects conduct in the areas of trust, commitment, performance & customer centricity.
Oceanconnects is hereby included in The AIBF Register Of Irish Business Excellence for a third year.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland - Owner, OceanConnects
We are proud to celebrate our recent winning of 3 times ‘All Star Accreditation’ and for the second year running, The Best All-Ireland Centre of the Year 2021/22.
It recognises the hard work and dedication of our Team in providing the Best Service to our Customers. Our efforts are mainly focused on our Customers experience, OceanConnects’s Brand and at the same time, encouraging our Team to reach our Customer’s Goals and their KPI’s time and time again.
It is incredible to see the positive impact on the growth and success of our Customers by using an effective tool of outsourcing.
All-Ireland Call Center 2021
Furthermore, we wish to recognise OceanConnects conduct in the areas of trust, commitment, performance & customer-centricity. OceanConnects is hereby included in the AIBF Register Of Irish Business Excellence for a second successive year.
- Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland - Owner, OceanConnects
At OceanConnects we take pride in giving our customers a truly market-leading service.
Continuous innovation, a strong work ethic, and a desire to provide value-based customer service, allow us to offer our clients efficient solutions to their problems.
This Accreditation is proof that this approach is key for a successful business, and we’d like to thank everyone involved in our recognition.
About OceanConnects
OceanConnects began operating in 2004 as a 24/7 Contact Centre. We provide high quality outsourced communication solutions to small, medium, or large enterprises in Ireland and Overseas.
Our services are based on 7 methods of contact and communications. Inbound Call Handling, Multi-Lingual Help Desk Support, Lead Generation, Appointment Setting, Telemarketing, Telesales, Social Media Management, Email and Voice Marketing and finally our new Solution to the Market – Bulk Voice Communication.
All our services are also available with multi-lingual capabilities.
