OceanConnects - Business All-Star Accreditation
All-Ireland Call Center 2021
This certificate verifies that OceanConnects has achieved AIBF All-Ireland Call Center Of The Year 2021. The Accreditation is in recognition of the company’s outstanding contribution to the development of standards in the call center industry.
Furthermore, we wish to recognise OceanConnects conduct in the areas of trust, commitment, performance & customer-centricity. OceanConnects is hereby included in the AIBF Register Of Irish Business Excellence for a second successive year.
– Kieran Ring, Deputy Chair, Adjudication Board
Message from Helen Rowland - Owner, OceanConnects
As a value-based Service Industry, OceanConnects consistently elevate our processes so that we can rest assured that we have done the best for our customers. Continuous innovation, a strong work ethic, and a desire to provide value-based customer service is what allows us to keep offering our clients new solutions. This Accreditation is proof that this approach is key for a successful business, and we’d like to thank everyone involved in our recognition.
OceanConnects began operating in 2004 as a 24/7 Contact Centre, specialising in Inbound Call Handling, Multi-Lingual Help Desk Support, Lead Generation, Appointment Setting, Telemarketing, Telesales, Social Media Management, Email and Voice Marketing and finally our new Solution to the Market – Bulk Voice Communication.
Our Client portfolio is both Ireland and the United Kingdom.