OceanConnects - Business All-Star Accreditation

OceanConnects

Accredited Since: December 2019
Address: 15 Rathmines Rd Upper, Rathmines, Dublin 6, D06 P718
Sector: Outsource Service Provider

OceanConnects

All-Ireland Call Centre Of The Year 2022

OceanConnects has achieved AIBF All-Ireland Call Centre Of The Year 2022.

The accreditation is in recognition of the company’s outstanding contribution to the development of standards in the call centre industry.

Furthermore, we wish to recognise OceanConnects conduct in the areas of trust, commitment, performance & customer centricity.

Oceanconnects is hereby included in The AIBF Register Of Irish Business Excellence for a third year.

Kieran Ring, Deputy Chair, Adjudication Board

Message from Helen Rowland - Owner, OceanConnects

We are proud to celebrate our recent winning of 3 times ‘All Star Accreditation’ and for the second year running, The Best All-Ireland Centre of the Year 2021/22.

It recognises the hard work and dedication of our Team in providing the Best Service to our Customers. Our efforts are mainly focused on our Customers experience, OceanConnects’s Brand and at the same time, encouraging our Team to reach our Customer’s Goals and their KPI’s time and time again.

It is incredible to see the positive impact on the growth and success of our Customers by using an effective tool of outsourcing.

All-Ireland Call Center 2021

Helen Rowland, Owner of OceanConnects with her All-Star Accreditation certificate.
Helen Rowland, Owner of OceanConnects with her All-Star Accreditation certificate.

OceanConnects has achieved AIBF All-Ireland Call Center Of The Year 2021. The Accreditation is in recognition of the company’s outstanding contribution to the development of standards in the call centre industry.

Furthermore, we wish to recognise OceanConnects conduct in the areas of trust, commitment, performance & customer-centricity. OceanConnects is hereby included in the AIBF Register Of Irish Business Excellence for a second successive year.

Kieran Ring, Deputy Chair, Adjudication Board

Message from Helen Rowland - Owner, OceanConnects

At OceanConnects we take pride in giving our customers a truly market-leading service.

Continuous innovation, a strong work ethic, and a desire to provide value-based customer service, allow us to offer our clients efficient solutions to their problems.

This Accreditation is proof that this approach is key for a successful business, and we’d like to thank everyone involved in our recognition.

About OceanConnects

OceanConnects began operating in 2004 as a 24/7 Contact Centre. We provide high quality outsourced communication solutions to small, medium, or large enterprises in Ireland and Overseas.

Our services are based on 7 methods of contact and communications. Inbound Call Handling, Multi-Lingual Help Desk Support, Lead Generation, Appointment Setting, Telemarketing, Telesales, Social Media Management, Email and Voice Marketing and finally our new Solution to the Market – Bulk Voice Communication.

All our services are also available with multi-lingual capabilities.

OceanConnects - Business All-Stars Accreditation