Customer Perceptions - Business All-Star Accreditation

Customer Perceptions

Accredited Since: February 2023
Address: Blackthorn Business Park, Coe's Road, Dundalk, Louth, A91 KR59
Sector: Market Research

Customer Perceptions

All-Star Mystery Shopping & Consumer Research Company 2023

Kapil Khanna MD, AIBF with Aidan Harte MD, Optimum Results & Customer Perceptions
Kapil Khanna MD, AIBF with Aidan Harte MD, Optimum Results & Customer Perceptions
I am delighted to recognise Customer Perceptions for their outstanding performances in their audit for Business All-Star accreditation. The result saw the companies being accredited with Business All-Star 2023.

This accreditation recognises Customer Perceptions for their conduct in the areas of trust, commitment, performance & customer centricity. Customer Perceptions are hereby included in the AIBF register of Irish Business Excellence.

- Kieran Ring, Deputy Chair, Adjudication Board

Message from Aidan Harte Managing Director, Optimum Results and Customer Perceptions

On behalf of the teams at Optimum Results and Customer Perceptions, I would like to express my pride in achieving this double Business All-Star Accreditation. We strive to serve our clients and help them to become the best versions of themselves – this accolade shows us that we are delivering real value. We are delighted to be part of the AIBF TRIBE and we display the AIBF Marque proudly as a symbol of trust and quality.

About Customer Perceptions

Dundalk Companies Optimum Results and Customer Perceptions have been recognised with Business All-Star Accreditation from the All-Ireland Business Foundation.

Optimum Results brings cost-effective, training and HRD services to its clients using an advanced online/blended learning & LMS services division, while its sister company Customer Perceptions measures operational performance through a dedicated mystery shopper service.

Optimum Results is the only company to have three business development programmes classified by the European Union’s Training Foundation (ETF) as “International Best Practice”.

With over 27 years’ experience, Customer Perceptions’ bespoke research solutions help clients to enhance their customer experience, gain insight into their competitors, increase customer retention, monitor standards and ultimately, increase sales and revenue.

The Optimum Results team has been recognised with a second consecutive Business All-Star Accreditation, and the title of All-Star SME Management Skills Development Company 2023 for their outstanding contribution to quality and standards in the field of management skills.

Customer Perceptions have achieved their first Business All-Star Accreditation in recognition of their conduct in the areas of trust, performance and customer-centricity