Marathon Group Named AIBF Relationship-Centric Organisation Of The Year

Marathon Group | AIBF
Pictured above is AIBF CEO Elaine Carroll With Marathon Group Managing Director Francis Roche.

Dublin transport and logistics firm Marathon Group has been named Relationship-Centric Organisation Of The Year by the All-Ireland Business Foundation for a second consecutive year.

Marathon Group incorporates Marathon Coach Hire, Marathon Travel, Covid Safe Service and

Company Founder Francis Roche places a huge emphasis on the development of excellent relationships with his customers and suppliers which has allowed him to position his business as one of Ireland’s leading transport and logistics companies.

Francis and The Marathon Group team have been recognised by the All-Ireland Business Foundation for their outstanding commitment to relationship excellence throughout all of the businesses divisions.

Business All-Star Accreditation is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria. The Accreditation is overseen by the prestigious All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes of the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.

Reacting to the announcement Marathon Group Managing Director Francis Roche said:

Marathon Group is delighted to be named Relationship - Centric Organisation Of The Year by the All-Ireland Business Foundation. We’ve just completed our 26th year in business and we have lasted this long because we truly believe that the relationships we have with our customers are more important than the financials.

Deputy Chair on the Adjudication Board Kieran Ring said in support of the announcement: “Marathon Group has achieved All-Star Relationship-Centric Organisation Accreditation for a second year. The Accreditation is in recognition of the company’s outstanding commitment to relationship excellence throughout all its business divisions. Furthermore, we wish to recognise Marathon Group’s conduct in the areas of trust, commitment, performance & customer-centricity. Marathon Group is hereby included in the AIBF Register Of Irish Business Excellence.”

Managing Director of the All-Ireland Business Foundation Kapil Khanna said the accreditation, which is now held by over 500 firms, is needed by the thousands of small and medium businesses which operate to their own standards but have nothing to measure them by.

He said: “We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors. We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics.”

The All-Ireland Business Foundation (AIBF) is an autonomous national accreditation body tasked with enterprise development and the promotion of Best-in-Class in Irish business.

The Foundation actively engages and supports its network through peer dialogue, collaboration, mentoring and enterprise development activities. Companies are qualified for accreditation by completing an enterprise audit and are identified by their use of the AIBF’s Business All-Star Marque.

To learn more about Marathon Group, visit their All-Star showcase page here.