The Cork-based business has been recognised as best in class with an All-Star accolade from the All-Ireland Business Foundation.
Business All-Star accredited companies are defined as; progressive, indigenous Irish businesses which meet the highest standards of verified performance, trust and customer-centricity.
This is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria. The Accreditation is overseen by the prestigious All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Lee’s Centra Group operate two award-winning convenience stores under the Centra and Applegreen brands, where you’ll find out of the ordinary products and services. They pride themselves on producing and stocking the best quality food and are passionate about providing their customers with an exceptional experience.
They are very proud of their “Lee’s-Love Good Food” brand with a fantastic scratch bakery where a team of bakers produce your favourite freshly baked staples and treats as well as special occasion bakes. Their production kitchen is headed up by Head Chef, Declan Hayes, who has developed a unique range of restaurant quality ready meals, made with the freshest ingredients sourced with pride from local quality producers. They also have a delectable range of dining experiences such as cheeseboards, tapas boxes, afternoon tea and even an Italian pizza kit made by their pastry chef, Manuele!
They have created some handy digital services to complement the in-store experience and now you can order your special bakes online, click and collect from their café and order all your “at home” dining needs from www.lovelees.ie
On behalf of our entire team, both myself and Brendan are absolutely delighted to receive the Business All-Star Accreditation. It is a recognition of the amazing team of people in our business who consistently strive to exceed our customers’ expectations. We are passionate about delivering an exceptional customer experience and making a positive contribution to our local community and this accreditation recognises the efforts of our entire team, says Ray Lee, Managing Director of Lee's Centra Group.
Kieran Ring, Deputy Chair on the Adjudication Board said in support of the announcement: “This certificate verifies that Lee’s Centra Group has achieved AIBF 2021-1008 Business All-Stars Accreditation, in recognition of the company’s conduct in the areas of trust, performance and customer-centricity. Lee’s Centra Group is hereby included in the AIBF Register of Irish Business Excellence.”
Dr Hynes said the Accreditation, which is now held by over 450 firms, is needed by the thousands of small and medium businesses which operate to their own standards, but have nothing to measure them by.
“We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors. We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics”, she says.
The All-Ireland Business Foundation is a national body which accredits best-in-class Irish businesses as Business All-Stars. The Foundation also oversees the All-Ireland Business Summit while promoting peer dialogue amongst our members on an ongoing basis.
To learn more about Lee’s Centra Group, visit their All-Star showcase page here.
The process to select the next group of Business All-Star accredited companies has begun and further information is available at aibf.ie.