Episode 31: Deirdre Phelan – Recovery At Home Ireland – Why trust and customer-centricity are vital in business


Recovery at Home Ireland develop and deliver an integrated approach to healthcare based on trust.

They link primary, secondary and – where necessary – tertiary care to provide patients with better outcomes at a substantially lower cost.

By providing excellent nurse-led health and social care they help reduce unnecessary hospital admissions or readmissions and deliver high-quality care to even the most complex care requirements outside of the acute hospital.

In this week’s episode of AIBF Business Talk, Elaine caught up with Recovery At Home Ireland COO Deirdre Phelan, for an insightful discussion around at-home care and the importance of building trust with clients across all industries.

The All-Ireland Business Foundation is very proud to support Recovery At Home Ireland’s important work in healthcare and we look forward to our continued association.

About the All-Ireland Business Foundation 

The AIBF is an independent national body that identifies and acknowledges the country’s most ambitious and visionary businesses.

As the accreditation body for the Business All-Star mark, the AIBF recognises Best-In-Class Irish businesses. Companies that merit recognition based on an independent audit of their performance, reputation, and customer-centricity.

Business All-Star Accreditation Is The Nation’s Symbol Of Trust.

Currently, there are over 500 companies that are accredited by AIBF. Since 2014, over 2,500 companies have participated in our programs.

The AIBF also hosts the annual All-Ireland Summit and monthly gatherings to promote peer-learning and collaboration among it’s accredited companies.

Find out more here