The Customs Wise team photographed as they celebrate their Business All-Star Accreditation virtually.
Customs Wise has achieved All-Ireland Customs Brokerage 2021 Accreditation from the All-Ireland Business Foundation.
The Accreditation is an outstanding achievement for Customs Wise and recognises that they meet the highest standards of verified performance, trust and customer-centricity.
This is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria. The Accreditation is overseen by the prestigious All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Here at Customs Wise we are delighted to receive the All-Star Accreditation because it stands as a testament to what we pride ourselves on in the company - providing efficient solutions and delivering an exceedingly high level of consumer care, says Frank Donohoe, Customs Analyst at Customs Wise.
He continues: “This Accreditation will show our commitment to continuously developing policies and practices within our business that allow consumers and clients to be sure they will gain access to the top industry talent when they work with us. It is also a reminder to us within the company to remain ahead of the curve, whether it’s through continuously connecting and being available to our clients via social media or whether it is encouraging innovative ideas from various members of the team.”
Kieran Ring, Deputy Chair on the Adjudication Board said in support of the announcement: “Customs and Excise compliance has once again made its way to the top of the business agenda. Brexit demands that import & export declarations and documents are 100% accurate every time. This is where Customs Wise comes in, the company’s decades of experience in the space guarantees its customer base the most professional service. The Accreditation board of the AIBF congratulates all at the company in achieving Business All-Star Accreditation.”
Dr Hynes said the Accreditation, which is now held by over 450 firms, is needed by the thousands of small and medium businesses which operate to their own standards, but have nothing to measure them by.
“We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors. We also anonymously approach the company as a customer and report back on the experience. The business goes through at least two interviews and is scored on every part of the process against set metrics”, she says.
After 25 years in Customs compliance, one thing we have learned at Customs Wise is that every day can be filled with education. That is why our staff never take anything for granted. A bespoke operating protocol is designed to ensure each client’s needs are met.
Our staff have years of expertise in the most complex areas of Customs and Excise compliance, which means our clients can be sure that declarations and documents are 100% accurate every time. Our clients can rest knowing that if the need arises regardless of time, Customs Wise staff will be there to help.
The All-Ireland Business Foundation is a national body which accredits best-in-class Irish businesses as Business All-Stars. The Foundation also oversees the All-Ireland Business Summit while promoting peer dialogue amongst our members on an ongoing basis.
The All-Ireland Business Foundation is a national body which accredits best-in-class Irish businesses as Business All-Stars. We believe best-in-class companies should be clearly identifiable so consumers can purchase with confidence.
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